POLICIES
Please note the booking and cancellation policy is implemented under any and every circumstance for fairness across all clients.
BOOKING FEE
A non-refundable booking fee of £15 is required at the time of booking to secure your appointment. This fee will be deducted from the total cost of your session, and the remainder will be payable on the day of your appointment.
CANCELLATION POLICY
48 Hours Notice: If you need to cancel or reschedule your appointment, we appreciate 48 hours' notice. Cancellations made with at least 48 hours' notice will not incur any additional charges, and your booking fee can be applied to a future appointment.
24 Hours Notice: Cancellations made within 24 hours of the scheduled appointment time will result in: No additional charges, but Booking fee is forfeited.
No-Show: Failure to attend a scheduled appointment without prior notice (no-show) will result in the forfeiture of the booking fee, and a charge equivalent to 100% of the session cost will be applicable for future bookings.
LATENESS POLICY
We understand that unforeseen circumstances may arise; however, we kindly request that you arrive on time or 5-10 minutes prior to your scheduled appointment.
If you are running late, please notify us as soon as possible.
Please note that late arrivals may result in a shortened session to ensure that the next client's appointment is not affected.
FREQUENTLY ASKED QUESTIONS
Your Questions Answered
WHAT IS THE DIFFERENCE BETWEEN SPORTS MASSAGE AND DEEP TISSUE MASSAGE?
Sports Massage is tailored for athletes and active individuals, focusing on enhancing performance, flexibility, and recovery. Deep Tissue Massage, on the other hand, targets deeper muscle layers, providing intensive relief for chronic tension and promoting overall relaxation.
HOW DO I KNOW IF I NEED SPORTS INJURY REHABILITATION?
If you're recovering from a sports-related injury or experiencing persistent pain affecting your performance, our Sports Injury Rehabilitation services can help. We tailor programs to restore function, reduce pain, and enhance strength, supporting your journey back to optimal health.
WHAT SHOULD I EXPECT DURING A SESSION AT THE PRIVATE HOME STUDIO?
Your session at our private home studio in St Ives, Cambridgeshire, will be conducted in a serene and dedicated space. Expect a personalized and therapeutic experience, with a focus on your specific needs, whether it's relieving muscle tension, improving flexibility, or aiding in recovery.
HOW DOES MOBILE HOME VISITS WORK?
Mobile home visits bring the therapeutic experience to your doorstep. Simply schedule an appointment, and we'll bring our services to the comfort of your own home. Enjoy the benefits of massage without leaving your familiar environment.
For prices, check out our site: Prices
AREAS I COVER
St Ives,
Hemingford Grey,
Hemingford Abbots,
Needingworth,
Holywell,
Fenstanton,
Fen Drayton,
Swavesey,
Over,
Willingham,
Bluntisham,
Somersham,
Godmanchester,
Huntingdon,
Northstowe,
Longstanton,
Bar Hill,
Histon,
Cottenham,
Girton,
Cambridge
and more.
Message for availability.
HOW OFTEN SHOULD I SCHEDULE A SPORTS MASSAGE FOR OPTIMAL BENEFITS?
The frequency of Sports Massage depends on various factors, including your activity level, specific goals, and any existing muscle issues. For general maintenance and performance enhancement, a monthly session may suffice. However, individuals with more intense training or specific recovery needs might benefit from more frequent sessions. I can work with you to create a personalised schedule based on your unique requirements.